Delivery Information

United Kingdom

Standard Delivery – Royal Mail RM48 - £3.99

Royal Mail aim to deliver your parcel within 2-3 working days after we dispatch your order.


First Class Delivery* – Royal Mail RM24 - £4.99

Royal Mail aim to deliver your parcel within 1-2 working days after we dispatch your order. 

*on selected products 


Next Working Day Delivery* – 24 Hour  - £5.99

Orders placed before 2:30pm* (Mon-Thu) with express delivery are guaranteed delivery for the next working day (Excluding Bank Holidays) within the UK** 

*on selected products


GUARANTEED SATURDAY DELIVERY* –  £11.99

Orders placed before 14:30 on Friday to a UK mainland address are guaranteed delivery for Saturday within the UK** 

*on selected products


Standard Delivery

To ensure reliability and good service, choosing Standard Delivery means we will despatch your items via Royal Mail RM48, Royal Mail aim to deliver your parcel within 2-3 working days, with a small minority taking slightly longer.


First Class Delivery

To ensure a faster service, choosing First Class Delivery means we will despatch your items via Royal Mail RM24, Royal Mail aim to deliver your parcel within 1-2 working days, with a small minority taking slightly longer.


Next Working Day Delivery

Orders placed before 1:30pm (Mon-Thu) with express delivery are guaranteed delivery for the next working day. 


DPD are our main Courier provider, but other companies may be used at peak times or where appropriate.

You will receive an email or text notification with an hours time slot detailing your delivery information.


Please note: Unfortunately we cannot offer express delivery on all of our product range. The products excluded from express delivery are mainly Personalised Items, but there are many exceptions.

If a product is available for express delivery this will be clearly indicated on the product page. 


**Exceptions to Express Delivery

There are however a few exceptions to the acceptance of Express delivery terms. These are:


UK islands.

Northern Ireland.

Parts of the Scottish Highlands.

Parts of Scotland.

All of Scotland at Peak Times (Christmas and other major events) 


Non Delivered Goods

If you do not receive an item then we reserve the right to ask you to wait 15 working days before we re-dispatch the item.

We also reserve the right to charge for re-delivery if the item was not collected or if a re-delivery is not arranged by you on receipt of a card from the courier or Royal Mail.


Delivery of Goods to You

We will deliver the goods ordered by you to the address that you give us for delivery at the time you make your order.


Delivery will be made as soon as possible although any date or period for delivery should be as indicative only.  If a product is in stock we aim to send it out on your behalf to your specified delivery address within the time specified against each product.  If any item is not in stock we will aim to deliver within 14 days but in any event your delivery will be made not later than 28 days after your order.  If we cannot dispatch an item to you within the specified time we will notify you and at your request we will cancel the order and refund your money in full.


You will become the owner of the goods that you have ordered when they have been delivered.  Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. Refunds cannot be given if your gift is not passed onto you following delivery at the delivery address that you have provided.


We will not be responsible for delays in the delivery caused by any third party.

For EU & US, delivery charge will be calculated on checkout based on weight & quantity.